Refund policy

Keylife reserves the right to reject a return/refund/replacement request subject to the condition of the product being returned. If the product being returned looks partially or fully damaged or in used condition, Keylife reserves the right to reject your return/refund/replacement request. Refunds/replacements/ returns are subject to approval.

Refund – will be considered if the product is damaged in transit. Buyer needs to provide valid evidence of damaged product by sending relevant photos within 48 hours of product receipt on info@keylife.in . Otherwise, item will be treated as received in good condition.

Refunds are subject to approval. Once approved, refund will be processed within 21 working days. Mode of refund would be the same through which the payment was received. Full amount will be refunded to the buyer.

Returns request – Returns request sent within 48 hours of product receipt will only be considered. Otherwise, product will be treated as received as per ordered. Upon sending a returns request, you need to share a few pictures of your key, and the product that you have received on info@keylife.inwithin next 12 hours.

Return and replacement – will be considered if the buyer has by mistake bought a product not suitable for his key. Buyer needs to provide valid evidence of unsuitable product by sending relevant photos on info@keylife.in within 12 hours of raising a returns request. Keylife will review the request, and get back within 5 working days.
To avail replacement, buyer will have to bear the shipping charges for returning the unsuitable product to us. keylife will not arrange/entertain reverse pick-up requests.
Replacement will be processed only after the returned product is received by us. Buyer will not have to bear the shipping charges for the replacement product that we’ll ship after we receive the returned product.

Return and refund – will be considered if the buyer has by mistake bought a product not suitable for his key. Buyer needs to provide valid evidence of unsuitable product by sending relevant photos on infor@keylife.in within 12 hours of raising a returns request. keylife will review the request, and get back within 5 working days
To avail refund, buyer will have to bear the shipping charges for returning the unsuitable product to us. keylife will not arrange/entertain reverse pick-up requests.
Refund will be processed within 21 working days of our product receipt. Mode of refund would be the same through which the payment was received. The amount refunded would be the actual cost of the item (shipping cost would be deducted, wherever applicable).

In case keylife mistakenly ships incorrect product to the buyer, the buyer should re-ship the product back to Keylife. To compensate the courier cost incurred by the buyer in returning the product, keylife ensures to reimburse this cost by giving a free gift or a discount coupon code to the buyer by courier or email.
To initiate the return process the buyer should get in touch with us on our email only (info@keylife.in) with
1) Invoice scanned copy
2) Photo of his/her car keys
3) Photo of the wrong product received.
keylife shall initiate the re-shipping process within 2-4 working days and will co-ordinate with the buyer over his/her email id.
Cancellation/Refunds/Returns/Replacements policy is subject to change without prior notice.